Riley Mazda

Message: I brought my leased vehicle in for a scheduled oil change. I arrived early for my appointment and they squeezed me in. Doing so allowed me to leave earlier as well. The whole process took just over an hour. It was seamless and they provided video and picture support of their observations. Fair and professional.

Message: I have always bought and serviced my cars at Riley Mazda. Everyone there is just amazing. The sales staff are knowledgable and friendly and the service staff treats you like they’ve known you forever. I am looking to get my 6th Mazda and am dealing with Curtis, he is the absolute best he takes the time to listen and makes sure you get what you are looking for. I recommend Riley Mazda to anyone I know looking to get a car. Infact my whole family (minus my mom) are not Riley customers and I think like me they will be customers for life. If you want 5 star service they are the dealer to go to.

Message: Making an appointment was easy and customer service is very nice. However, my car went in for maintenance and some issues it was having. I brought the car in first thing Friday morning. One of the issues was fixed and the other one was never fixed. I spoke to two different be people that said the car would be ready Monday or Tuesday. I got no updates on the car. Tuesday at 3pm still no word from anyone. So I had to call, only to hear that the car was “almost done”. I was able to pick up the car at 5:30 on Tuesday. There should be better communication and updates. We went almost 5 days without a car.

Message: Mazda performed an excellent job for the first oil change I had after buying my car at this dealer. The waiting room and bathroom are clean and comfortable. The car work was done in a timely manner. The man that checked me in when I arrived even helped me with a number of questions I had about my car! We sat in the car and he took his time to show me everything I had a question about.

Message: Bought a car & leased another one at RILEY MAZDA. Experience was extremely pleasant. In addition, servicing my car at Riley has been a great experience. It is done professionally & fast. Love their video report.

Message: I bought my Mazda at Reilly in March 2023. The purchasing experience was fantastic. This was my first service experience. It was the first of two initial complimentary services. I love the car wash. I've been buying cars for 40 years and this is the first time I had a complimentary car. Area for waiting was comfortable. Going forward, I live in Bridgeport. I'm already getting paranoid about the major services down the road(services which are not while-u-wait). The traffic(I-95 etc) gives me a panic attack.

Message: I had such an amazing experience with Riley Mazda. Ernesto is absolutely phenomenal and provided me with answers for all my questions! The whole process was easier than I expected. I'm extremely satisfied with my Mazda 3, I couldn't have done it without his help.

Message: Our 8th Mazda since 2010, still as effortless and comfortable as the first one. Family run business and it shows.